Privacy Policy

Effective Date: 3/29/2026

BKLYN Labs ("we," "our," or "us") operates the website bklynlabs.co (the "Website") and provides AI-powered automation and software services (the "Services").

We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. By accessing or using our Website or Services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Information submitted through forms, chat, or scheduling tools

Usage Data

We automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Referral sources

Client Data (Processed on Behalf of Customers)

As part of our Services, we may process data on behalf of our clients, including:

  • Customer inquiries (web forms, SMS, chat, email)
  • Contact details and service requests
  • Appointment and lead information

We act as a data processor for this information and only process it according to our clients' instructions.

2. How We Use Information

We use collected information to:

  • Provide and operate our Services
  • Respond to inquiries and schedule demos
  • Improve website performance and user experience
  • Communicate updates or relevant offers
  • Build, operate, and improve AI-driven workflows

We do not sell personal information.

3. AI & Automation Processing

Our Services may use artificial intelligence and automation tools to:

  • Respond to customer inquiries
  • Qualify leads
  • Schedule appointments
  • Generate responses or recommendations

Data processed through these systems may be stored and analyzed to improve performance.

4. Third-Party Services

We use third-party providers to operate our business, including:

  • Payment processors (e.g., Stripe)
  • Automation platforms (e.g., n8n)
  • AI providers (e.g., OpenAI, Anthropic)
  • Databases (e.g., Airtable)
  • Scheduling tools (e.g., Calendly)

These providers may process data in accordance with their own privacy policies.

5. Data Sharing

We may share information:

  • With trusted service providers required to deliver our Services
  • To comply with legal obligations
  • In connection with a business transfer (e.g., acquisition or merger)

We do not sell or rent personal data.

6. Data Security

We implement reasonable technical and organizational safeguards, including:

  • Access controls and authentication
  • Encryption where applicable
  • Monitoring and logging

Note: However, no system is completely secure.

7. Data Retention

We retain data only as long as necessary to:

  • Provide Services
  • Meet legal obligations
  • Resolve disputes

Client data may be retained according to client agreements.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact: [email protected]

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and use
  • Request deletion of your data
  • Opt out of data sharing
  • Non-discrimination for exercising your rights

10. Cookies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze usage
  • Improve user experience

You can control cookies through your browser settings.

11. Children's Privacy

Our Services are not intended for individuals under 13, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Us

BKLYN Labs

Email: [email protected]

Website: www.bklynlabs.co